Start-up Trupanion and Microsoft Dynamics CRM Help Ease the Minds and Hearts of Pet-Owners

Start-up Trupanion and Microsoft Dynamics CRM Help Ease the Minds and Hearts of Pet-Owners

Start-up Trupanion and Microsoft Dynamics CRM Help Ease the Minds and Hearts of Pet-Owners

Trupanion, a pet-insurance company is helping to keep financial decisions from getting between animal owners and their pets. To keep pace with this fast-growing startup, Trupanion needed a flexible, robust CRM system that would free customer service reps to focus more on customers and less on data-surfing. Microsoft Dynamics CRM with Unified Service Desk provides a desktop with all the data reps need to provide great service, and the ability to configure the information pipeline as the business changes.

By Vocalcom

Over 60 Percent of Retailers Unaware of What Unified Communications Can Do For Their Business

Unified communications (UC) – or technology that integrates real-time communication services such as instant message (IM), Web chat or social media into more standard communication services – offers an abundance of opportunity. But before you can enjoy the benefits and advantages of unified communications, you have to first be aware of what it can do for your business. A new...
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