Start-up Trupanion and Microsoft Dynamics CRM Help Ease the Minds and Hearts of Pet-Owners

Start-up Trupanion and Microsoft Dynamics CRM Help Ease the Minds and Hearts of Pet-Owners

Start-up Trupanion and Microsoft Dynamics CRM Help Ease the Minds and Hearts of Pet-Owners

Trupanion, a pet-insurance company is helping to keep financial decisions from getting between animal owners and their pets. To keep pace with this fast-growing startup, Trupanion needed a flexible, robust CRM system that would free customer service reps to focus more on customers and less on data-surfing. Microsoft Dynamics CRM with Unified Service Desk provides a desktop with all the data reps need to provide great service, and the ability to configure the information pipeline as the business changes.

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Part 2 - Top Two Ways to Leverage Pinterest for Customer Engagement

In part one of this series, we learned that being aware of your audience and analyzing user trends can really help a business shape its Pinterest activity. Used the right way, Pinterest can boost brand awareness, increase referral traffic and overall have a significantly positive impact on your business’s performance as a tool for customer engagement. If the statistics in...
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