Stephen Bonner, director and former president and CEO of Cancer Treatment Centers of America

Stephen Bonner, director and former president and CEO of Cancer Treatment Centers of America

Stephen Bonner, director and former president and CEO of Cancer Treatment Centers of America

Bonner is both an intrapreneur and entrepreneur. He ran Cancer Treatment Centers of America, which focuses on bringing technologies and advanced treatments to cancer patients.

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Forrester: Three Top Service Trends to Be on the Lookout For

Companies today must understand the importance of offering customers a seamless, personalized multi-channel experience. In fact, in a survey conducted by marketing technology provider Neolane and the Direct Marketing Association, 77 percent of respondents said that real-time personalization was a primary driving factor of their customer satisfaction strategy. Furthermore, 43 percent defined real-time marketing as “dynamic, personalized content delivered across...
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