Steve Jobs hammers Michael Dell (1997)

Steve Jobs hammers Michael Dell (1997)

Steve Jobs hammers Michael Dell (1997)

Rare footage showing a masterful and vengeful Steve Jobs. Following Michael Dell's recent comment where he stated he'd Shut down Apple and give the money back to the shareholders, Steve Jobs went all-in on Dell. Help us caption & translate this video! http://amara.org/v/FOaB/

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Getting Your Call Center Ready for the Holidays

Research shows that a great customer service experience can make or break a sale over the holidays. In fact, 50 percent of U.S. customers say that customer service gets worse during the holidays, while 73 percent are willing to pay more for a better experience, according to aggregated data from a recent CMS Wire infographic. Needless to say, the incentive...
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