Steve Jobs hammers Michael Dell (1997)

Steve Jobs hammers Michael Dell (1997)

Steve Jobs hammers Michael Dell (1997)

Rare footage showing a masterful and vengeful Steve Jobs. Following Michael Dell's recent comment where he stated he'd Shut down Apple and give the money back to the shareholders, Steve Jobs went all-in on Dell. Help us caption & translate this video! http://amara.org/v/FOaB/

By Vocalcom

6 Tips for Optimizing the Voice Channel

In the modern landscape of omnichannel customer service, the traditional voice channel remains a preferred contact channel among customers. As described in the previous blog post, many customers turn to the voice channel for the reassurance of talking to a live agent. Some customers find the channel simpler to use than others, while some may seek a personal, humanized experience...
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