StreetShares wins Best Investment in HBS Alumni New Venture Competition

StreetShares wins Best Investment in HBS Alumni New Venture Competition

StreetShares wins Best Investment in HBS Alumni New Venture Competition

Shark Tank meets eBay for small business led by Mickey Konson (MBA 2002) – wins the Best Investment category of the alumni new venture competition. The team is from the midatlantic U.S. region. More at: https://www.alumni.hbs.edu/events/nvc/Pages/default.aspx

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6 Tips for Fixing a Poor Customer Service Experience

As most brands will tell you, the cost of a poor customer service experience is high. According to an American Express study, 55% of consumers have intended to make a purchase but eventually backed out due to a poor service experience. A GetSatisfaction study further found that 71% of customers eventually ended a business relationship due to poor service, while...
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