StreetShares wins Best Investment in HBS Alumni New Venture Competition

StreetShares wins Best Investment in HBS Alumni New Venture Competition

StreetShares wins Best Investment in HBS Alumni New Venture Competition

Shark Tank meets eBay for small business led by Mickey Konson (MBA 2002) – wins the Best Investment category of the alumni new venture competition. The team is from the midatlantic U.S. region. More at: https://www.alumni.hbs.edu/events/nvc/Pages/default.aspx

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Preventing Your Call Center from Getting Terrible Reviews

For call centers, a bad review is not the same as it used to be. Up until a few years ago, a customer called in, complained, and not much happened outside of the discipline enacted on an employee in question. How things have changed. Now, call centers have another factor to consider—social media. A complaint will live across multiple social...
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