Student Perspective: Anna King (MBA 2015)

Student Perspective: Anna King (MBA 2015)

Student Perspective: Anna King (MBA 2015)

Appreciative of her two-year experience at Harvard Business School, Anna King reflects on the community and close relationships she’s established, and her hopes for the future.

By Vocalcom

The Need for Predictive Dialer Services to Be Top-Notch

Predictive dialers have changed the game for many contact centers and telemarketing firms, freeing up businesses to focus on core competencies and scale to new heights. The question, though, becomes: Is your predictive or hosted predictive dialer of the highest quality? A low-grade predictive dialer system can lead to an increase in pause time, causing customers to grow frustrated and...
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