Student Perspective: Anna King (MBA 2015)

Student Perspective: Anna King (MBA 2015)

Student Perspective: Anna King (MBA 2015)

Appreciative of her two-year experience at Harvard Business School, Anna King reflects on the community and close relationships she’s established, and her hopes for the future.

By Vocalcom

Your Customers Love to Talk...Are You Listening?

In our world today, people love to talk. Experience – whether it is great service in a restaurant or awful service at a clothing store – is something people typically like to share with family and friends. As we all know, word of mouth can completely make or break a business, especially your call center. Because of this, the customer experience...
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