SU Summit Spain (students&future)

SU Summit Spain (students&future)

SU Summit Spain (students&future)

It´s been an amazing two days here at the #SUSummit Spain. Singularity University invited a large number of students to ensure they get started to the future. In person they questions to Raymond, Rob, Daniel, Nigel... After yesterday, everybody seems so positive about the future. That is the essence of this event! More at http://singularityu.org/global/summits/

By Vocalcom

Bringing CRM Back to the Basics

As technology in the call center software becomes ever more sophisticated, it’s easy to forget who’s at the heart of all of these great advances: the customer. It’s especially important to keep this fact top of mind when dealing with your customer relationship management (CRM) software. Performance metrics and analytics are certainly important (and a great CRM dialer can help...
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