SU Summit Spain (summary)

SU Summit Spain (summary)

SU Summit Spain (summary)

Singularity Summit Spain 2015. 12th-14th March. Sevilla. More at http://singularityu.org/global/summits/

By Vocalcom

5 Tips for Exceptional Email Customer Service

With the numerous studies showing the popularity of social media for customer service, it can be easy to forget that traditional channels still have a great impact. Voice is far from obsolete, SMS is still alive, and video chat is an increasingly popular channel as well. So what about the channel nearly all of us use in our daily lives:...
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