SU Summit Spain

SU Summit Spain

SU Summit Spain

SU Summit Spain start today in Sevilla!

By Vocalcom

6 Golden Rules of Social Customer Service

Social customer service is more popular than ever. Between brands turning to messaging apps for conversational commerce and customers using social apps on the go, these channels are critical to customer engagement. According to a recent study by Global Web Index, more than 2.3 billion people worldwide are active social media users. How does this affect customer service? J.D. Power...
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