Supercharge Customer Data with Code Halos

Supercharge Customer Data with Code Halos

Supercharge Customer Data with Code Halos

How do you turn the data that swirls around us from every digital interaction into competitive advantage -- to create new products, to arm your salespeople, and to drive a better customer experience? As industries are undergoing existential shocks at the hands of technology-driven upstarts, these questions are core curricula for every exec. Join us to hear best practices and practical examples of how to leverage these “Code Halos” (aka digital fingerprints) to stand apart from the crowd.

By Vocalcom

Part 1 - Top Six Things You're Doing Wrong with Your Telemarketing Strategy

Today, we live in a world of varying communication platforms – from Facebook to Twitter to video to Web chat – and that’s just a sampling. Although the multi-channel contact center is heavily driving the way customers choose to stay social, companies must still continue to invest in the good old telephone. Actually, for many customers, it’s their preferred choice....
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