Supercharge Customer Data with Code Halos

Supercharge Customer Data with Code Halos

Supercharge Customer Data with Code Halos

How do you turn the data that swirls around us from every digital interaction into competitive advantage -- to create new products, to arm your salespeople, and to drive a better customer experience? As industries are undergoing existential shocks at the hands of technology-driven upstarts, these questions are core curricula for every exec. Join us to hear best practices and practical examples of how to leverage these “Code Halos” (aka digital fingerprints) to stand apart from the crowd.

By Vocalcom

Four Must-Have Features for Strengthening Web-Based Customer Service

The online realm is a great tool with which to offer customers and clients a singular destination for their questions. However, simple Web presence isn’t enough for customers or clients —they also want support when navigating the website. In fact, a 2013 survey conducted by LivePerson Connecting with Customers showed that 83 percent of those surveyed had the need for online...
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