Supercharge Customer Data with Code Halos

Supercharge Customer Data with Code Halos

Supercharge Customer Data with Code Halos

How do you turn the data that swirls around us from every digital interaction into competitive advantage -- to create new products, to arm your salespeople, and to drive a better customer experience? As industries are undergoing existential shocks at the hands of technology-driven upstarts, these questions are core curricula for every exec. Join us to hear best practices and practical examples of how to leverage these “Code Halos” (aka digital fingerprints) to stand apart from the crowd.

By Vocalcom

The Role of SMS in Driving Sales and Customer Satisfaction

When one speaks of omnichannel strategy, social media platforms often come to mind. In addition to traditional voice, many brands using an omnichannel approach these days engage customers on numerous social media channels as well as through different modes of chat such as video and live chat. However, one channel that is sometimes ignored but equally meaningful for sales and...
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