Sustainable Cities Collective: Claudia Adriazola

Sustainable Cities Collective: Claudia Adriazola

Sustainable Cities Collective: Claudia Adriazola

Claudia Adriazola is the Health & Road Safety Program Director for EMBARQ, the Center for Sustainable Transport and Urban Development at the World Resources Institute. Claudia focuses on reducing public health impacts arising from urban transportation and urban development, such as ways to improve traffic safety, air quality, physical activity, and quality of life through sustainable mobility and urban design in cities. In this interview with David Thorpe she describes how she became involved with this work and her approach to persuading cities around the world to advance sustainable transport.

By Vocalcom

Empowering Customers With Empathy

No one wants to feel like just another number and, at the same time, everyone immediately feels better when they feel like they’re understood. Similarly, employees don’t want to be faceless and brushed aside, and this is of course infinitely true for the customers that they serve. In fact, according to a recent poll done by RightNow Customer Experience Impact...
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