Sustainable Cities Collective: Claudia Adriazola

Sustainable Cities Collective: Claudia Adriazola

Sustainable Cities Collective: Claudia Adriazola

Claudia Adriazola is the Health & Road Safety Program Director for EMBARQ, the Center for Sustainable Transport and Urban Development at the World Resources Institute. Claudia focuses on reducing public health impacts arising from urban transportation and urban development, such as ways to improve traffic safety, air quality, physical activity, and quality of life through sustainable mobility and urban design in cities. In this interview with David Thorpe she describes how she became involved with this work and her approach to persuading cities around the world to advance sustainable transport.

By Vocalcom

Utilizing Common Smartphone Features to Inform Contact Center Clients

In running a contact center, it is important to realize how customers most frequently utilize their time. By knowing how the customer lives, the organization can more effectively reach out and connect to the customers that they serve. One interaction that cannot be ignored is using the “contact center” that the customer has at their immediate disposal—their smartphone. In an...
View Full Article