Sustainable Cities Collective: Claudia Adriazola

Sustainable Cities Collective: Claudia Adriazola

Sustainable Cities Collective: Claudia Adriazola

Claudia Adriazola is the Health & Road Safety Program Director for EMBARQ, the Center for Sustainable Transport and Urban Development at the World Resources Institute. Claudia focuses on reducing public health impacts arising from urban transportation and urban development, such as ways to improve traffic safety, air quality, physical activity, and quality of life through sustainable mobility and urban design in cities. In this interview with David Thorpe she describes how she became involved with this work and her approach to persuading cities around the world to advance sustainable transport.

By Vocalcom

A Look Back at This Year's Top Performing Service Channels

There is great emphasis being placed on having as many service channels as possible within the 21st century call center; however, some may not have every option at their fingertips if they’re being restricted by archaic technology. When it comes to manpower and the implementation of call center software, it’s important to know which service channels are top performing and...
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