T-Mobile Goes Digital: A Disruptor's Approach to Mobile Transformation

T-Mobile Goes Digital: A Disruptor's Approach to Mobile Transformation

T-Mobile Goes Digital: A Disruptor's Approach to Mobile Transformation

Every industry is going through a disruption. Today, there is a digital expectation from consumers, and companies must transform the way they market, sell, and service to stay relevant. Join Bluewolf CEO and T-Mobile leadership in a unique format as we deep dive into the lessons learned around unleashing their business from outdated technology to driving their mobile workforce. In order for T-Mobile to rewrite the rules of mobile, they needed to take an inside-out approach to digital transformation. From senior executives to front line sales, step into the world of one of the most disruptive providers as they show you how the best go digital from web to tablet.

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6 Tips for Fixing a Poor Customer Service Experience

As most brands will tell you, the cost of a poor customer service experience is high. According to an American Express study, 55% of consumers have intended to make a purchase but eventually backed out due to a poor service experience. A GetSatisfaction study further found that 71% of customers eventually ended a business relationship due to poor service, while...
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