Tablet Productivity Enhancements in Microsoft Dynamics CRM 2015

Tablet Productivity Enhancements in Microsoft Dynamics CRM 2015

Tablet Productivity Enhancements in Microsoft Dynamics CRM 2015

Watch this short video by Tony Schmidt to see new enhancements to the release of Microsoft Dynamics CRM 2015 that will help you improve your mobile productivity. Take a look at new features like Pin to Home, which gives you a Home dashboard, and the offline mode, which lets you work anywhere, even if you don't have an Internet connection. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx. Also see - http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

Raising the Standards of the Telephone Call Center

When the Affordable Care Act website was encountering some problems, a phone number was given for customers to dial into to seek assistance. For those of us dealing with call center software, though, the notion of a telephone-only call center seemed like a well-intentioned – yet perhaps unrealistic – solution to a multi-channel problem. Those in the health policy industry...
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