TATA Click2RTC Remote Insurance Assistant powered by SightCall

TATA Click2RTC Remote Insurance Assistant powered by SightCall

TATA Click2RTC Remote Insurance Assistant powered by SightCall

Visual communication is at its most effective today and with Click2RTC, as an insurer you will be able to provide quick and reliable remote assistance through visual engagement. It will not only reduce claim time but also enable real-time support interaction which will improve customer loyalty and customer experience.

By Vocalcom

6 Tips for Using Big Data to Transform Customer Experiences

The wealth of customer data these days presents a challenging task for brands. Metrics such as abandonment rates, first contact resolution, and average handing time certainly provide insights into the quality of customer experiences being delivered. However, most brands also recognize the critical importance of big data in getting a truly global view of what their customers want. From email...
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