TATA Click2RTC Remote Insurance Assistant powered by SightCall

TATA Click2RTC Remote Insurance Assistant powered by SightCall

TATA Click2RTC Remote Insurance Assistant powered by SightCall

Visual communication is at its most effective today and with Click2RTC, as an insurer you will be able to provide quick and reliable remote assistance through visual engagement. It will not only reduce claim time but also enable real-time support interaction which will improve customer loyalty and customer experience.

By Vocalcom

Part 2 - 10 Quick, Need-to-Know Facts for Call Center Survival

When call center executives were asked what were the top challenges they faced when it came to “Intraday Management” (the day-to-day running of their call center) they picked 10 areas of concern. While part one of this article addressed the first five topics, this concluding portion will tackle five other challenges managers confront – from allocating idle time and allowing...
View Full Article