Teenage Drug Dealer Turns Life Around with Microsoft Tech

Teenage Drug Dealer Turns Life Around with Microsoft Tech

Teenage Drug Dealer Turns Life Around with Microsoft Tech

Microsoft technology helped a teenage drug dealer in Brazil turn around his life and ultimately the lives of thousands of others. It's one of many stories that highlight Microsoft's far-reaching impact in Latin America.

By Vocalcom

Top 4 Benefits of IVR Systems for Customer Service

Automation is quickly becoming the rule for delivering faster and richer customer experiences. Giving customers self-service options is key to empowering them and winning their long-term loyalty. One of the most sophisticated tools for great automated service is IVR, or interactive voice response. IVR systems are telephony menu systems that use either speech-recognition or touch-tone technology to enable the identification,...
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