Teenage Drug Dealer Turns Life Around with Microsoft Tech

Teenage Drug Dealer Turns Life Around with Microsoft Tech

Teenage Drug Dealer Turns Life Around with Microsoft Tech

Microsoft technology helped a teenage drug dealer in Brazil turn around his life and ultimately the lives of thousands of others. It's one of many stories that highlight Microsoft's far-reaching impact in Latin America.

By Vocalcom

Taking the Pause Out of the Customer Call

Getting agents on the phone with customers quickly is a key goal of any organization with an outbound call center. And according to a recent study, that’s exactly what customers want, too. The research notes that the majority of consumers like to be contacted by telephone, and will even take calls from unknown numbers, provided the agent picks up quickly....
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