Testimonial from AIMIA Proprietary Loyalty Singapore

Testimonial from AIMIA Proprietary Loyalty Singapore

Testimonial from AIMIA Proprietary Loyalty Singapore

Interviewee: Chen Peng, General Manager, AIMIA Proprietary Loyalty Singapore

By Vocalcom

5 Ways CRM Software Empowers Seamless Customer Experiences

Managing customer data can be a challenge with the prominence of omnichannel customer service. More than ever, customers demand timely, personalized, and efficient customer experiences on various channels that brands can only deliver with the right combination of optimum technology, skilled agents, and savvy business practices. With contact center agents at the forefront of customer service, many brands consider the...
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