Testimonial from AIMIA Proprietary Loyalty Singapore

Testimonial from AIMIA Proprietary Loyalty Singapore

Testimonial from AIMIA Proprietary Loyalty Singapore

Interviewee: Chen Peng, General Manager, AIMIA Proprietary Loyalty Singapore

By Vocalcom

Seeing Your Customers' Most Important Conversations over Every Medium

When structuring the scope of your business and customer relationships, it’s essential to keep a proactive approach for delivering stellar customer service – especially when it comes to multiple communication channels. For example, there’s a huge difference in saying you’ll better track a list of metrics and actually pushing for it. To this end, learning about what is happening in...
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