Testimonial from Social Data Lab / Amazon

Testimonial from Social Data Lab / Amazon

Testimonial from Social Data Lab / Amazon

Interviewee: Andreas Weigend, Director, Social Data Lab & Former Chief Scientist, Amazon

By Vocalcom

Peru's Contact Center Industry Shows Extreme Potential

As the contact center industry continues to expand worldwide, Peru has proven that it won’t be left behind. According to Associacion Peruana de Centros de Contacto (APECCO), in 2012 alone, Peru’s contact center industry grew an impressive 17 percent. As demonstrated in this infographic by Nearshore Americas, of particular interest was the growth of Peru’s export sector, which increased by...
View Full Article