Testimonial from Zalora

Testimonial from Zalora

Testimonial from Zalora

Interviewee: Magnus Grimeland, Managing Director & Co-founder, Zalora

By Vocalcom

What is a Predictive Dialer?

When it comes to the call center, the predictive dialer has proven that it’s worth its weight in gold…but what exactly is it and how does it work? The Importance of Predictive Dialers Picture for a moment a maze. Upon entering, you find yourself lost thanks to its abundance of paths and obstacles precluding you from reaching your final destination....
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