Testimonial from Zalora

Testimonial from Zalora

Testimonial from Zalora

Interviewee: Magnus Grimeland, Managing Director & Co-founder, Zalora

By Vocalcom

The Evolution of Customer Loyalty: It Doesn't Happen Overnight

It’s not easy to establish customer loyalty. It takes the effort of laying the foundation for a sturdy house brick by brick; it requires the commitment of painting a masterpiece one patient brush stroke at a time. If you’re looking to bolster brand loyalty, here’s one clue for you: Your customers want multi-channel integration. In fact, almost half (49 percent)...
View Full Article