Thank You Indiana

Thank You Indiana

Thank You Indiana

We still have hope. #EqualityForAll In 1977, Harvey Milk was the first openly-gay person to be elected to public office in California. In 1978 he gave his famous hope speech. His words still echo today.

By Vocalcom

6 Tips for Optimizing the Voice Channel

In the modern landscape of omnichannel customer service, the traditional voice channel remains a preferred contact channel among customers. As described in the previous blog post, many customers turn to the voice channel for the reassurance of talking to a live agent. Some customers find the channel simpler to use than others, while some may seek a personal, humanized experience...
View Full Article