The Art of Social Media: Power Tips for Power Users

The Art of Social Media: Power Tips for Power Users

The Art of Social Media: Power Tips for Power Users

Listen in to Guy Kawasaki, best-selling author and chief evangelist at Canva, as he teams up with the "best social media person" he's ever met, Peg Fitzpatrick, to offer The Art of Social Media: Power Tips for Power Users, the one essential guide you need to get the most bang for your time, effort, and money. Guy and Peg present a bottom-up strategy to produce a focused, thorough, and compelling presence on the most popular social media platforms.

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The Power of Website Support for Your Call Center Strategy

When it comes to a call center strategy, the need to seamlessly handle incoming phone, e-mail and social media inquiries should be top of mind for managers and agents alike. One element that often falls by the wayside, though, is online support delivered via a company’s website. So many call center interactions start with a customer perusing a company’s website...
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