The Business Value of Operational Process Intelligence: SAPinsider Webinar Replay

The Business Value of Operational Process Intelligence: SAPinsider Webinar Replay

The Business Value of Operational Process Intelligence: SAPinsider Webinar Replay

This is a replay of a webinar held in Aug 2014 by two notable experts in the area of Operational Process Intelligence: Neil Ward-Dutton, Research Director MWD Advisors and Dr. Harsh Jegadeesan, Chief Product Owner for SAP Operational Process Intelligence at SAP. The webinar focuses on the business value of Operational Process Intelligence and explores some likely use cases for the technology. The webinar also includes a demo of how SAP provides real-time intelligence across end-to-end processes with its solution SAP Operational Process Intelligence powered by SAP HANA.

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Vocalcom is Ready for ICMI's Call Center Demo & Conference 2013!

ICMI’s Call Center Demo & Conference 2013 – deemed the industry’s “Must Attend” event of the fall – has officially kicked off today. The event, which takes place October 21-23 in Atlanta, Georgia, not only boasts the largest network of leading players and peers in the contact center space, but is the only fall event with a consistent track record...
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