The Circle of Trust at UL

The Circle of Trust at UL

The Circle of Trust at UL

UL rigorously tests the safety of things we use each day, from lamps to laptops. The 120-year-old company is in the midst of a digital revolution, and has called on Microsoft to help improve productivity, communication, collaboration and security. Consumers and companies worldwide trust UL, and now UL trusts Microsoft. Learn more at http://news.microsoft.com/stories/people/ul.html

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5 Tips for Training Customer Service Agents

Customer service agents work on the front lines of a company, as they are constantly engaged with customers. For this reason, they are more than just informed employees ready to solve a problem—they represent the human aspect of a brand, both the face and the voice of a company’s products, services, and values. So when customers reach out for service,...
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