The City of Philadelphia

The City of Philadelphia

The City of Philadelphia

The City of Philadelphia sees its citizens as customers. In order to be responsive and proactive in all economic situations, the city's council invested in technology to better serve and protect its people.

By Vocalcom

5 Ways the Internet of Things Will Revolutionize Contact Centers

In today’s increasingly wireless world, technology has paved the way for the rise of the Internet of Things, or IoT. This technology can best be described as when the internet is connected to physical objects, rendering them “smart objects” with the ability to sensor, process, and act upon data. Many household objects are already equipped with sensors that promote safety...
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