The Collective Spirit of Innovation with Hadi Partovi

The Collective Spirit of Innovation with Hadi Partovi

The Collective Spirit of Innovation with Hadi Partovi

Globally recognized thought leaders from the social sector share insight and expertise on how to apply technology to solve some of the world's most intractable problems.

By Vocalcom

Driving a Seamless Customer Experience Combining Salesforce and Vocalcom Cloud Customer Contact Technology

Contact center agents handle tremendous amounts of customer data on any given day, using this information to deliver excellent customer service while representing brands in a knowledgeable manner. These employees therefore need access to data-rich software that allows them to interact with customers in the most efficient way possible. The solution? CRM, or customer relationship management, software. With an optimum...
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