The Collective Spirit of Innovation with Hadi Partovi

The Collective Spirit of Innovation with Hadi Partovi

The Collective Spirit of Innovation with Hadi Partovi

Globally recognized thought leaders from the social sector share insight and expertise on how to apply technology to solve some of the world's most intractable problems.

By Vocalcom

Majority of Call Center Execs Believe They Deliver High Quality Customer Service

We all know that providing stellar customer service is important. This means ensuring a positive customer experience and adopting a multi-channel approach so that your customers are constantly satisfied. Despite these being the top two challenges cited by contact centers today, call center executives are apparently very confident when it comes to the customer service they deliver. According to a...
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