The Collective Spirit of Innovation with Hadi Partovi

The Collective Spirit of Innovation with Hadi Partovi

The Collective Spirit of Innovation with Hadi Partovi

Globally recognized thought leaders from the social sector share insight and expertise on how to apply technology to solve some of the world's most intractable problems.

By Vocalcom

The International State of the Contact Center

The telecom industry is certainly not unaffected by the revolutionary whirlwind known as globalization. As the world becomes smaller and networks of communication and business become more diverse, contact centers are experiencing immense growth on an international scale. This progressive movement is evidenced by a series of recent developments taking place across the globe.   For example, in response to the...
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