The Daily Buzz: Thursday, October 16

The Daily Buzz: Thursday, October 16

The Daily Buzz: Thursday, October 16

Catch all of the highlights from Salesforce LIVE at Dreamforce on Thursday, October 16th, 2014.

By Vocalcom

Using Your Call Center to Rise above the Retail Clutter

In the highly competitive U.S. retail market, finding new customers is a constant challenge. Leaders generally gain market share two ways: by taking customers away from their rivals, or by getting existing customers to spend more. Despite this, there is a third strategy for getting new customers that is quietly becoming popular among a small set of frontrunners: Garnering the...
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