The Evolution of Mobile Success

The Evolution of Mobile Success

The Evolution of Mobile Success

Forrester's Michael Facemire describes the evolution of mobile success and how it has drastically changed during Forrester's Technology Leadership Forum in Orlando.

By Vocalcom

5 Ways a CRM Solution Can Supercharge the Contact Center

In the modern age, brands are inundated with data from their customers. The rise of omnichannel business practices has made it more complex than ever for brands to effectively manage the numerous kinds of data they obtain from their customers, from contact information to sales history to long customer service interactions. Brands therefore need access to data-rich software which may...
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