The Google Small Business Community takes the ALS Ice Bucket Challenge

The Google Small Business Community takes the ALS Ice Bucket Challenge

The Google Small Business Community takes the ALS Ice Bucket Challenge

Casey Monroe, one of the moderators in the Google Small Business Community, takes the ALS #IceBucketChallenge. If you're looking for advice on how to make your business succeed on the web—and maybe the occasional waterfight—join us at http://g.co/GSBC.

By Vocalcom

How Strong is Your Customer Loyalty Program?

How well do you know your customer-base? Consider if you know their true behaviors and instincts. How about what makes them tick or what drives them to stick around? While many think that price is the main cause for customer churn, the actual culprit is overall poor customer service – something that the right call center software can help fix....
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