The Google Small Business Community takes the ALS Ice Bucket Challenge

The Google Small Business Community takes the ALS Ice Bucket Challenge

The Google Small Business Community takes the ALS Ice Bucket Challenge

Casey Monroe, one of the moderators in the Google Small Business Community, takes the ALS #IceBucketChallenge. If you're looking for advice on how to make your business succeed on the web—and maybe the occasional waterfight—join us at http://g.co/GSBC.

By Vocalcom

What is a Web-Based Contact Center?

Everything is moving to the Internet today. The fact that consumers today prefer engaging over the Web is indisputable; every minute, over 630,000 GB of global IP data is transferred, and by 2015, the number of networked devices will be twice that of the global population. Of course, the contact center is shifting to reflect this proliferation of the Internet...
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