The Harvard Business School Campaign

The Harvard Business School Campaign

The Harvard Business School Campaign

Harvard Business School alumni around the world celebrate the impact of HBS and make new connections at regional events of the Harvard Business School Campaign.

By Vocalcom

The Versatility of Video for Optimum Customer Engagement

When it comes to delivering excellent customer service, brands nowadays have numerous channels at their disposal--some of which didn’t even exist a decade ago. Omnichannel strategy has gradually become the rule rather than the exception as a competitive differentiator among brands, with live chat rivaling social media platforms as a preferred customer engagement channel. And within the realm of live...
View Full Article