The Harvard Business School Campaign

The Harvard Business School Campaign

The Harvard Business School Campaign

Harvard Business School alumni around the world celebrate the impact of HBS and make new connections at regional events of the Harvard Business School Campaign.

By Vocalcom

The Key to Increasing Customer Loyalty

When it comes to retaining customer loyalty, a number of factors must be considered. In fact, an Accenture Seamless Retail Study found that almost half of surveyed consumers believe retailers need to improve integrating the store, online and mobile shopping experience. The study further found that when it comes to encouraging customer loyalty, understanding and determining what exactly prompts a...
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