The Harvard Business School Campaign

The Harvard Business School Campaign

The Harvard Business School Campaign

Harvard Business School alumni around the world celebrate the impact of HBS and make new connections at regional events of the Harvard Business School Campaign.

By Vocalcom

What is a Web-Based Contact Center?

Everything is moving to the Internet today. The fact that consumers today prefer engaging over the Web is indisputable; every minute, over 630,000 GB of global IP data is transferred, and by 2015, the number of networked devices will be twice that of the global population. Of course, the contact center is shifting to reflect this proliferation of the Internet...
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