The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

Keynote interviews: The opportunities and commercialisation of big data: Profiling and loyalty without making the customer feel uncomfortable Alex Bloemendal, Country Manager Netherlands, Travix Jens Waaijers, Director Customer Centric Selling, bol.com Netherlands Customer Festival 2014

By Vocalcom

Shielding Your Bank's Call Center from DDoS Attacks

While every call center manager is grateful for the work that his or her agents do each and every day, some industries in particular need to take extra care in ensuring that the call center software provided to agents can help them counter the very real threat of a distributed denial-of-service (DDoS) attack. One such space is the financial industry. ...
View Full Article