The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

Keynote interviews: The opportunities and commercialisation of big data: Profiling and loyalty without making the customer feel uncomfortable Alex Bloemendal, Country Manager Netherlands, Travix Jens Waaijers, Director Customer Centric Selling, bol.com Netherlands Customer Festival 2014

By Vocalcom

Supporting Your Physical Contact Center with a Virtual Call Center

The recession is slowly but surely being put behind us and, as such, industries are beginning to thrive again. Businesses are booming, start-ups are springing into action, and your call center? Well, it’s operating at full capacity. Need a little elbow room but you have no place to put more people? Don’t call that commercial realtor just yet. Instead, consider...
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