The Path To Digital Mastery

The Path To Digital Mastery

The Path To Digital Mastery

Forrester analyst Martin Gill speaking at Forrester's eBusiness & Channel Strategy about how to get to the path to digital mastery and the importance of getting buy in from your company's most senior level executives in order to be successful. To learn more about how Forrester can help visit: solutions.forrester.com/digital-business

By Vocalcom

Pulling Back the Curtain on Today's Top Predictive Dialer Myths

We all like debunking myths – like humans only use 10 percent of their brains (when we use much more) or that eating right before you swim is dangerous (when in actuality, it’s completely fine). When it comes to contact center solutions, the predictive dialer – technology that increases call productivity in the outbound sales process – has gotten some...
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