The Performance Transformation

The Performance Transformation

The Performance Transformation

Enterprise Contributors are employees who perform well individually and effectively through others. However, 75% of employees believe their organization has actually made it harder for them to meet these new performance expectations. Organizations that remove barriers to employee performance and productivity, and successfully attract, develop, engage, and enable Enterprise Contributors, realize 11% higher YoY profit growth and 5% higher YoY revenue growth: http://ceburl.com/1isx

By Vocalcom

The Importance of Connected Devices in the Call Center

Just a few years ago, a connected device seemed to refer to when something was plugged into the wall. Today, it’s difficult to keep track of all the different ways that devices can connect to one another. From desktops to laptops and smartphones to tablets, it is predicted that 15 billion digital devices will be connected by 2020. This connectivity...
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