The Power to Create: Darek Mazzone and Lenovo

The Power to Create: Darek Mazzone and Lenovo

The Power to Create: Darek Mazzone and Lenovo

KEXP DJ, writer, and creative consultant Darek Mazzone has the power to create no matter where he is, using his Lenovo ThinkPad Helix and ThinkCentre E93z. Learn more at http://Lenovo.com.

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What is Customer Relationship Management?

From BPO and IP to CEM and SIP, call center jargon often seems like a dizzying maze of mysterious acronyms. Today, we’re focusing on one of them: CRM, or Customer Relationship Management. First, let’s clarify exactly what is meant by customer relationship management. Our own CRM partner, Salesforce, excellently defines the term in a recent blog post, comparing it to...
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