The "Cake Boss" Bakery's Recipe for Social Listening Success

The "Cake Boss" Bakery's Recipe for Social Listening Success

The "Cake Boss" Bakery's Recipe for Social Listening Success

In this Take 30 With 1to1 Media webcast, Leo Minervini, chief information officer, Carlo's Bakery, the bake shop in TLC's popular "Cake Boss;" and Mila D'Antonio, editor-in-chief, 1to1 Media, discuss the social customer listening initiatives at the popular bakery and how Minervini capitalized on these initiatives to leverage new opportunities to help acquire new customers and encourage loyalty.

By Vocalcom

A Look at the Global Growth of Hosted Technology

There’s no two ways about it: everything today is going digital and being moved to and integrated with the online world. Personal shopping is now done online, the expansive data compiled by companies is stored online and even the rise of voice over Internet protocol (VoIP) has moved the telephone to the Internet. Given this technologically evolving atmosphere, it only...
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