The Salesforce Conversations with Peter Schwartz & Arianna Huffington

The Salesforce Conversations with Peter Schwartz & Arianna Huffington

The Salesforce Conversations with Peter Schwartz & Arianna Huffington

Join Peter Schwartz, SVP, Strategic Planning, Salesforce as he welcomes Arianna Huffington, Chair, President, Editor-in-Chief, Huffington Post Media Group , into the Salesforce LIVE Studio for a chat about the future of the media.

By Vocalcom

5 Tips for Communicating with Unhappy Customers

In today’s omnichannel world, customers have many ways to engage with a brand. When they have a great experience, chances are that they’ll spread the word, and social media platforms play a great role in delivering such messages. But what happens when a customer has a less-than-stellar experience, or even a downright poor one? In difficult situations, a customer service...
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