The Salesforce Conversations with Peter Schwartz & Arianna Huffington

The Salesforce Conversations with Peter Schwartz & Arianna Huffington

The Salesforce Conversations with Peter Schwartz & Arianna Huffington

Join Peter Schwartz, SVP, Strategic Planning, Salesforce as he welcomes Arianna Huffington, Chair, President, Editor-in-Chief, Huffington Post Media Group , into the Salesforce LIVE Studio for a chat about the future of the media.

By Vocalcom

6 Key Benefits of CRM in the Contact Center

Understanding customers these days requires more than listening to their feedback or resolving a one-time problem. To stay competitive, companies need a 360-degree view of their customers: their full history with the brand, from purchases to service requests and every detail that makes their business so valuable to the company. Many would claim that CRM software solutions play a critical...
View Full Article