The Salesforce Conversations with Peter Schwartz & Steven Johnson

The Salesforce Conversations with Peter Schwartz & Steven Johnson

The Salesforce Conversations with Peter Schwartz & Steven Johnson

Join Peter Schwartz, SVP, Strategic Planning, Salesforce as he welcomes Steven Johnson, Bestselling author & PBS host of How We Got to Now , into the Salesforce LIVE Studio for a chat about the evolution of technology as well as Steven's books and new PBS series.

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5 Ways CRM Software Empowers Seamless Customer Experiences

Managing customer data can be a challenge with the prominence of omnichannel customer service. More than ever, customers demand timely, personalized, and efficient customer experiences on various channels that brands can only deliver with the right combination of optimum technology, skilled agents, and savvy business practices. With contact center agents at the forefront of customer service, many brands consider the...
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