The Salesforce Conversations with Peter Schwartz and Klaus Schwab

The Salesforce Conversations with Peter Schwartz and Klaus Schwab

The Salesforce Conversations with Peter Schwartz and Klaus Schwab

Join Peter Schwartz, SVP, Strategic Planning, Salesforce as he welcomes Klaus Schwab, World Economic Forum Executive Chairman and Founder, into the Salesforce LIVE Studio for a chat about the future of global governance.

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Your Guide to Unprecedented Social Media Support - Exceed Customer Expectations

Providing the very best in social media customer support is one of the greatest challenges for the virtual call center. Along with maintaining quick response times through traditional channels, such as phone and e-mail, your agents are now tasked with handling additional methods of communication, such as Facebook and Twitter. In the past, we’ve taken a look at steps that...
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