The Salesforce Conversations with Peter Schwartz and Klaus Schwab

The Salesforce Conversations with Peter Schwartz and Klaus Schwab

The Salesforce Conversations with Peter Schwartz and Klaus Schwab

Join Peter Schwartz, SVP, Strategic Planning, Salesforce as he welcomes Klaus Schwab, World Economic Forum Executive Chairman and Founder, into the Salesforce LIVE Studio for a chat about the future of global governance.

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Software-as-a-Service Becoming a Top Customer Service Technology

Among the many call center solutions made available today, Software-as-a-Service (SaaS) is rising as one of today’s most popular, especially for delivering premium customer service. In fact, according to a recent whitepaper released by Forrester Research, nearly 70 percent of organizations are either currently using SaaS solutions for “horizontal business processes,” such as customer relationship management (CRM), or are preparing...
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