The Salesforce Conversations with Peter Schwartz, Robert Scoble and Shel Israel

The Salesforce Conversations with Peter Schwartz, Robert Scoble and Shel Israel

The Salesforce Conversations with Peter Schwartz, Robert Scoble and Shel Israel

Join Peter Schwartz, salesforce.com futurist, for a lively conversation about Age of Context, the new book by co-authors Robert Scoble and Shel Israel. These tech futurists discuss the next wave of technology influence and how it will impact our lives. Together, they explore: The five forces converging to shape our future How mobile, sensors, and big data are changing our daily lives The latest in wearable devices and contextual technologies What it means for privacy and how to reclaim it Join the conversation at #salesforcelive.

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6 Ways Mobile is Transforming Customer Experience

In the past few years, mobile customer experience has often been cited as one of many priorities brands should consider when optimizing customer engagement practices. However, the recent trend of conversational commerce has put mobile customer experience under the spotlight, as customer habits increasingly show a demand for fully optimized customer engagement on the go. A Nielsen study found that...
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