The Salesforce Conversations with Peter Schwartz, Robert Scoble and Shel Israel

The Salesforce Conversations with Peter Schwartz, Robert Scoble and Shel Israel

The Salesforce Conversations with Peter Schwartz, Robert Scoble and Shel Israel

Join Peter Schwartz, salesforce.com futurist, for a lively conversation about Age of Context, the new book by co-authors Robert Scoble and Shel Israel. These tech futurists discuss the next wave of technology influence and how it will impact our lives. Together, they explore: The five forces converging to shape our future How mobile, sensors, and big data are changing our daily lives The latest in wearable devices and contextual technologies What it means for privacy and how to reclaim it Join the conversation at #salesforcelive.

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Battle of the Cloud Contact Center

As contact centers increasingly rise to the cloud, a move for your business may feel inevitable. Before you make the jump, though, there is an important choice to make: Do you want your cloud contact center to be public, private or hybrid? While each option allows those in your company to enjoy simultaneous access to your most vital and useful...
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