The Salesforce Developer Keynote

The Salesforce Developer Keynote

The Salesforce Developer Keynote

Mobile and connected apps are here. The best apps are updated and released weekly, not montly. The need to iterate fast requires new ways for developers to work and collaborate, as well as, new tools and frameworks for them to use. Join Adam Seligman, VP of Developer Relations, and the rest of the Salesforce developer community as we show you how to create, and iterate on, apps on the Salesforce1 Platform faster than ever before.

By Vocalcom

A Carefully Constructed Roadmap Can Increase Contact Center Flexibility

One of the largest benefits to contact centers is the numerous applications and components that are available in the technology. Tools like predictive dialing, e-mail management, chat services, quality monitoring and interactive voice response (IVR), for example, have been some of the most successful and widely implemented; however, there can be a downside to all of these options that surfaces...
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