The Truth about the power of SAP HANA

The Truth about the power of SAP HANA

The Truth about the power of SAP HANA

Steve Lucas, President, Platform Solutions at SAP SE, shares the facts about SAP HANA and invites you to innovate together with SAP for a new future. For more info, please visit: http://hcp.sap.com/index.html

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A Closer Look at Why Complexity is Today's Biggest Multi-Channel Challenge

If you’re involved in the contact center industry, you’ve most likely heard the customer request for multi-channel customer service; however, 40 percent of companies aren’t hearing their customers clearly. According to Econsultancy’s Multi-Channel Customer Experience Report, 40 percent of organizations say that complexity prevents them from improving their multi-channel service or from considering more advanced call center applications, solutions and...
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