The Wearable Impact in the Enterprise

The Wearable Impact in the Enterprise

The Wearable Impact in the Enterprise

From digital wrist bands and smart watches to intelligent skin patches and head-mounted displays, this is the year of wearable technology. While much attention has focused on consumer applications, the potential of these devices for the business world is enormous. Companies in the field service industry have already seen the impact of wearable technology, with technicians donning wearable "smart glasses" while out in the field, allowing many of today's leading field companies to solve issues faster, saving millions. Hear from the companies that are turning wearable innovation into a reality in the enterprise: Google Glass, APX Labs, Salesforce Wear.

By Vocalcom

Is Conversational Commerce the Future of Customer Experience?

In recent times, brands have taken a more personalized approach to providing great customer experiences. As social media channels grew in popularity, proactive engagement on these platforms became the rule as conversation proved key to a personalized experience. Now, according to a Business Insider report, the preferred conversational channel has become messaging apps, which have surpassed social networks in terms...
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