The Wearable Impact in the Enterprise

The Wearable Impact in the Enterprise

The Wearable Impact in the Enterprise

From digital wrist bands and smart watches to intelligent skin patches and head-mounted displays, this is the year of wearable technology. While much attention has focused on consumer applications, the potential of these devices for the business world is enormous. Companies in the field service industry have already seen the impact of wearable technology, with technicians donning wearable "smart glasses" while out in the field, allowing many of today's leading field companies to solve issues faster, saving millions. Hear from the companies that are turning wearable innovation into a reality in the enterprise: Google Glass, APX Labs, Salesforce Wear.

By Vocalcom

Why Your Call Center Software Needs Video Conferencing

Video conferencing is normally associated with entertainment and benefits that align more with personal, rather than professional, use. However, when implemented as a form of call center software, brands can see how this technology can easily be used to help increase customer engagement and provide the positive and valuable service they strive to deliver. How so? Customer service involves a...
View Full Article