Three Reasons Why Billing on the Salesforce1 Platform is Sooo Money

Three Reasons Why Billing on the Salesforce1 Platform is Sooo Money

Three Reasons Why Billing on the Salesforce1 Platform is Sooo Money

Salesforce1 provides great views of your sales and service interactions, but what about your financials? Join us to learn how sales, services, and billing unite effortlessly on the Salesforce1 Platform with FinancialForce.com to bring you greater visibility and control over ordering, invoicing, collections, and more. Hear how two companies used FinancialForce ClickLink to generate invoices from virtually any activity tracked on the platform (ie. opportunities, cases, and even custom objects) and bridged the gap between their front and back office.

By Vocalcom

The Call Center Agents' Role in Handling Customer Complaints

The call center agent is a company’s first line of defense when it comes to solving customers’ problems. As such, they often bear the brunt of a customer’s frustration, despite the fact that they didn’t personally cause the problem. It’s their responsibility to do everything in their power to ensure that the customer is completely satisfied. The right call center software...
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