Time Sheet recording powered by SAP Gateway for Microsoft

Time Sheet recording powered by SAP Gateway for Microsoft

Time Sheet recording powered by SAP Gateway for Microsoft

This demo showcases how SAP Gateway for Microsoft allows you to do time sheet recording via Microsoft outlook. For more information: http://scn.sap.com/community/interoperability-microsoft

By Vocalcom

Taking the Pause Out of the Customer Call

Getting agents on the phone with customers quickly is a key goal of any organization with an outbound call center. And according to a recent study, that’s exactly what customers want, too. The research notes that the majority of consumers like to be contacted by telephone, and will even take calls from unknown numbers, provided the agent picks up quickly....
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