Tips for choosing the right cloud contact centre for your business

Tips for choosing the right cloud contact centre for your business

Tips for choosing the right cloud contact centre for your business

Jason Roos, Technical Sales Manager, Cirrus has some handy tips for organisations searching for the right cloud solution to suit their needs.

By Vocalcom

Utilizing Common Smartphone Features to Inform Contact Center Clients

In running a contact center, it is important to realize how customers most frequently utilize their time. By knowing how the customer lives, the organization can more effectively reach out and connect to the customers that they serve. One interaction that cannot be ignored is using the “contact center” that the customer has at their immediate disposal—their smartphone. In an...
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