Tips for choosing the right cloud contact centre for your business

Tips for choosing the right cloud contact centre for your business

Tips for choosing the right cloud contact centre for your business

Jason Roos, Technical Sales Manager, Cirrus has some handy tips for organisations searching for the right cloud solution to suit their needs.

By Vocalcom

Three Ways You Should Be Providing Exceptional Online Customer Service

In the efforts to help improve customer service and make interactions more enjoyable and effective for the consumer, Salesforce continues to advocate the importance of embracing social media technology and techniques, evidenced by a recently revealed infographic. Taking this a step further, let’s take a look at three ways that every company should be providing exceptional online customer service: ·        ...
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