Tips for Scheduling Reports

Tips for Scheduling Reports

Tips for Scheduling Reports

Get tips on scheduling reports in Salesforce. Learn how to make your scheduled reports run with an active running user, be sent during off-peak hours without impacting performance, and get emailed to the right users. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

6 Tips to Improve Call Quality Monitoring

Call quality monitoring is essential to the efficiency of a contact center. Given the high volume of customer service interactions on any given day, it’s critical to establish methods for analyzing and implementing best practices to both improve areas that need work and acknowledge the methods that are working well. Here are six essential tips for improving call quality monitoring...
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