Tips for Scheduling Reports

Tips for Scheduling Reports

Tips for Scheduling Reports

Get tips on scheduling reports in Salesforce. Learn how to make your scheduled reports run with an active running user, be sent during off-peak hours without impacting performance, and get emailed to the right users. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

New Global Contact Center Report Reveals Key Industry Insights

The contact center of the future is going to require a significant balance between utilizing the latest technology and keeping customers engaged and agents happy, according to a new 2013 Global Contact Center Benchmarking Report. The report – based off of a survey commissioned by Dimension Data – questioned 817 participants across 11 business sectors from 79 countries, ensuring that...
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