Tips for Scheduling Reports

Tips for Scheduling Reports

Tips for Scheduling Reports

Get tips on scheduling reports in Salesforce. Learn how to make your scheduled reports run with an active running user, be sent during off-peak hours without impacting performance, and get emailed to the right users. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Contact Center Research Overwhelmingly Points to the Need for Outperformers

It doesn’t take a rocket scientist to understand that agent performance within the contact center should be top of mind. Now, results from a recent Knowlagent survey confirm what contact center managers have been screaming for years: “We want outperformers!” In fact, an overwhelming 96 percent of contact center executives said that improving the performance of their agents was either...
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