Tips Praktis CRM 2013: Mengakses data pelanggan dengan cepat di Microsoft Dynamics CRM

Tips Praktis CRM 2013: Mengakses data pelanggan dengan cepat di Microsoft Dynamics CRM

Tips Praktis CRM 2013: Mengakses data pelanggan dengan cepat di Microsoft Dynamics CRM

Apa fungsi semua ubin? Ketahui selengkapnya tentang cara menavigasi cepat data pelanggan yang paling penting bagi Anda saat ini, jika Panel Navigasi tidak tersedia lagi di Microsoft Dynamics CRM. Temukan tips lainnya di www.CRMcustomercenter.com.

By Vocalcom

6 Essential Tips for Achieving First Contact Resolution

Timely customer service should always be a top priority for companies. However, acting swiftly without compromising quality, personalized customer service can indeed be a challenge. First contact resolution, or FCR, is an important metric for many contact centers as it indicates just how successfully customer cases are being resolved in a single interaction. Here are six tips for achieving FCR...
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