Tom Popik (MBA 1988) - Protecting critical infrastructure against disasters

Tom Popik (MBA 1988) - Protecting critical infrastructure against disasters

Tom Popik (MBA 1988) - Protecting critical infrastructure against disasters

Tom Popik (MBA 1988) is an entrepreneur who founded the Foundation for Resilient Societies, a nonprofit that protects critical infrastructure against natural and manmade disasters. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=3330&cindex=6

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6 Benefits of a Strong Customer Service Culture

Great customer service begins with a customer-centric mindset. Brands that deliver exceptional service know that their customers are looking for great experiences that lead to long-term relationships. These brands invest time in developing a strong culture that supports this idea, making service an integral part of their overall brand strategy. Here are six benefits of a strong customer service culture...
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