Top 50 Companies for Customer Service Gala Dinner 2014

Top 50 Companies for Customer Service Gala Dinner 2014

Top 50 Companies for Customer Service Gala Dinner 2014

Highlights of the Top 50 Companies for Customer Service Gala Dinner 2014 hosted at the Park Plaza Hotel, London. The video shows you how much winning a trophy at the Gala Dinner means to Top 50 programme members. So watch the video and gain some insight in to how the Top 50 Companies for Customer Service programme can help you. Click here for more information on the Top 50 Companies for Customer Service: http://www.callcentre.co.uk/top50/

By Vocalcom

Great Power and Great Responsibility: Social Media as a Call Center Solution

There’s a universal feeling of frustration in being told to “Please hold” until an important question can be answered. In today’s social media-driven market, we have been conditioned to want answers immediately. Luckily, that immediacy can be found when virtual call centers utilize the power of online services such as Facebook or Twitter to increase customer satisfaction. Recent data shows...
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