Top 50 Companies for Customer Service Gala Dinner 2014

Top 50 Companies for Customer Service Gala Dinner 2014

Top 50 Companies for Customer Service Gala Dinner 2014

Highlights of the Top 50 Companies for Customer Service Gala Dinner 2014 hosted at the Park Plaza Hotel, London. The video shows you how much winning a trophy at the Gala Dinner means to Top 50 programme members. So watch the video and gain some insight in to how the Top 50 Companies for Customer Service programme can help you. Click here for more information on the Top 50 Companies for Customer Service: http://www.callcentre.co.uk/top50/

By Vocalcom

Four Outbound Features Every Contact Center Needs to Have

Outbound contact center operations are undoubtedly trickier than inbound calling. Whereas customers voluntarily reach out to your company via inbound calling, your agents make the first point of interaction with the customer with an outbound approach. There are a number of critical elements that need to go into securing the success of your outbound call center campaign, including a mix...
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