Top tips for choosing the right cloud contact centre for your business

Top tips for choosing the right cloud contact centre for your business

Top tips for choosing the right cloud contact centre for your business

Jason Roos, CEO of Cirrus, had a chat with us at Customer Contact Expo 2014 and he had some very handy tips for choosing the right vendor to take your business into the cloud.

By Vocalcom

The Rising Trend of Mobile Customer Engagement

The steady rise of smartphone use marks a clear shift in the way people communicate these days—and how customers engage with businesses. Just this past week, Apple shattered its own records and posted the biggest profit in corporate history by selling 74 million iPhones in a single quarter.  According to Smart Insights’ recent study of mobile marketing statistics reflecting the...
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