Top tips for choosing the right cloud contact centre for your business

Top tips for choosing the right cloud contact centre for your business

Top tips for choosing the right cloud contact centre for your business

Jason Roos, CEO of Cirrus, had a chat with us at Customer Contact Expo 2014 and he had some very handy tips for choosing the right vendor to take your business into the cloud.

By Vocalcom

Most Brands See Social Media Potential, but Still Don't Use It

Research continues to point to the potential for social media to accelerate business operations, and yet the numbers continue to roll out showing that businesses are not using social media as part of their communications efforts. A recent survey commissioned by PricewaterhouseCoopers shows that companies are increasingly “starting to think about” how to improve communications with social media. Yet, despite...
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