Top Tips for Contact Center Demo 2014

Top Tips for Contact Center Demo 2014

Top Tips for Contact Center Demo 2014

ICMI's Senior Analyst, Justin Robbins, shares a few tips for making the most of your time at ICMI’s Contact Center Demo & Conference | Nov 3-5, 2014.

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Part 2 - Demystifying The Hybrid Cloud: Five Common Characteristics Of Hybrid Cloud Architectures

In this two-part blog series, we seek to eliminate some confusion by digging deeper in to the common characteristics of hybrid cloud architectures. In this second installment, we showcase the next three common characteristics of hybrid cloud architectures: performance optimization; security requirements; and corporate policy, compliance and SLAs.
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