True Story: How to Create a Video For Your Business

True Story: How to Create a Video For Your Business

True Story: How to Create a Video For Your Business

According to Forrester, a video is valued at 1.8 million words. But what does it take to create one? For small businesses, creating videos often seems overwhelming, time-consuming and expensive. But earlier this week, with the help of the folks at YouTube, we proved that perception wrong. In 3 hours we created a great business video (http://goo.gl/4ujwM0 ) for +Huckleberry Bicycles with a simple mobile app – Directr.  Join us in the Google Small Business Community (http://goo.gl/1Zd9D5) on Thursday, December 4th at 1:00 PM with our YouTube video expert to see how it was done and ask any questions about what it takes to create a video for your business.

By Vocalcom

How Do Your Customers Feel? The Importance of Customer Satisfaction Surveys

When customer service agents respond to customer concerns, do they understand how the customer feels at the end of the exchange with the representative? To deliver excellent customer service on any channel—whether it be by phone, chat, SMS, email, or social media--it’s not enough to handle concerns in a timely and professional manner. Customer satisfaction surveys allow companies to better...
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