Trufa - From 100 hours to 6 seconds

Trufa - From 100 hours to 6 seconds

Trufa - From 100 hours to 6 seconds

Trufa's correlation calculation initially took about a hundred hours. With SAP HANA it is down to less than six seconds. Is that revolutionary enough?

By Vocalcom

Empowering Your Contact Center's Live Chat Engagement Initiative

Your customers are looking for something new. They want something fresh and different and innovative, which has lent a hand to many advanced call center applications, solutions and software. With the advent of multi-channel contact center support, you can deliver the ultimate service experience to your customers. Among this array of new and improved customer channels is live Web chat...
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